Let me be your's

Scarcity is the basic principle of luxury goods. However, it’s not so nice if your guests hardly find any beach chairs, any pool cabanas, or a tennis court to practice on. First come – first serve may not be the appropriate style. Offer your guests the opportunity to book themselves and enjoy hassle-free access to the best your venue has to offer. Sounds like the kind of easy luxury style you would like to offer. Hotel MSSNGR is your power-house behind on-site booking for places and your gear as well. A bike ride with the family? A day cabana with a bottle of chilled champagne? Booked easily through Hotel MSSNGR’s Place & Gear Booking engine.

10 tennis courts, 45 bikes and 63 beach cabanas

Your hotel has places and gear guests actually want — tennis courts, beach chairs, cabanas, bikes, rackets, picnic sets. Hotel MSSNGR puts it all front and center so guests can see what’s available, what it’s for, and how to book it, without asking the front desk. Availability stays accurate, rules are clear, and double bookings disappear. Guests plan better and use more of what you offer. You save time, reduce friction, and turn underused places and gear into smooth, bookable experiences 🏖️🚲

Let them book. Or let them ask.

Some guests want to book it themselves. Others prefer to ask. With Hotel MSSNGR, you support both without extra work. Places and gear can be booked directly by guests, or handled the usual way through guest relations — your choice. Availability stays in sync either way, so nothing gets overbooked or lost in translation. Guests get the level of control they want. You keep full oversight, fewer interruptions, and a calmer front desk when it matters most.

Be the early bird - no missed calls!

When guests act early, you should be ready. With Hotel MSSNGR, places and gear can be booked directly in your apps, with immediate confirmation and no waiting in lines or on unanswered calls. Early birds secure what they want, latecomers see what’s still available, and expectations are clear from the start. Nothing gets promised twice, nothing falls through. Guests feel taken care of. You avoid missed requests, manual follow-ups, and the quiet chaos of “who called first.”

Cancellation management? Keep it easy!

Cancellations happen — managing them shouldn’t be work. Hotel MSSNGR keeps a central, real-time inventory for all places and gear, so cancelled slots are released instantly and visible to everyone who can book them. No manual updates, no quiet gaps in the schedule. Availability stays accurate across all touchpoints, from guests to guest relations. You keep occupancy high, billable items moving, and full control without chasing spreadsheets or phone calls.

For free or not for free?

Some things are complimentary. Others should be charged. Hotel MSSNGR handles both automatically. If a place or piece of gear is billable, the charge is posted straight to the guest’s folio via your PMS — no manual steps, nothing to remember. If a booking is cancelled, the charge is handled accordingly. Guests get clarity, staff avoid follow-ups, and revenue doesn’t slip through the cracks 💳

Let Hotel MSSNGR do the upsell

A booking is the perfect moment to offer more. Hotel MSSNGR lets you upsell relevant extras right when guests reserve a place or piece of gear — champagne with a cabana, an e-bike instead of a standard one, or a training session when a tennis court is booked. Suggestions feel natural, not pushy, and match what the guest already wants. Guests upgrade with one tap. You increase ancillary revenue without extra effort or awkward selling 🥂

The fact sheet

  • Central inventory for places and gear (like courts, cabanas, bikes, equipment, etc.) with real-time availability for all stakeholders
  • Direct booking via Hotel MSSNGR apps with immediate confirmation — no waiting lines, no missed calls 📲
  • Flexible handling: guests book themselves or guest relations books for them, all in one system
  • Automatic cancellation handling with instant re-release of availability to maximize occupancy
  • Optional charging per item, time slot, or upgrade, posted automatically to the guest’s folio via PMS integration 💳
  • Smart upsell options during booking, from premium gear to add-on services, without manual selling
  • Fewer errors, less coordination, and full operational control over what’s available, when, and to whom

    • Test it!

    Step into the guest’s shoes. Open the live example and book a place or piece of gear as if you were staying at the hotel—clear options, instant confirmation, no friction. You’ll see exactly how guests experience the flow, and how smooth booking quietly reduces questions and manual work on your side.

    Test drive our place and gear booking!

    Hotel MSSNGR is proud to serve these fine hotels and resorts and many more:

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    communication channels for your hotel
    without adding any extra work at all!

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    Need immediate information?‬

    We speak English, French and German!
    Call us at +49 30 – 12 07 60 86
    Rather prefer email?
    Write us at sales@hotel-mssngr.com

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